Maximillien
de Lafayette's Books on Culinary Arts, Hospitality Leadership, Hotels and
Restaurants Management, Guest Service, and Food Business.









JUST PUBLISHED! AVAILABLE IN 2 FORMATS: PAPERBACK AND KINDLE ELECTRONIC EDITION

HOSPITALITY, HOTELS, RESTAURANTS, FOOD: How To Become A Perfect General Manager (Paperback)
http://www.lulu.com/product/paperback/hospitality-hotels-restaurant-food-how-to-become-a-perfect-general-manager/11389317 (Book Paperback)
Written by a pro! Maximillien de Lafayette is the President of the American Hospitality Institute Incorporated. He created, owned and managed several restaurants and food/catering businesses in the USA and abroad. This book is the result of his 20 years of experience in hospitality. His successes in the hospitality business made headlines in the national/international media, such as, The Washington Post, Detail Magazine, Washingtonian Magazine, so on.
The
book includes:
1.Techniques and strategies to succeed in the restaurant, hotel and food
business.
2.Probing Quality In Hospitality.
3.The personality and leadership quality of the GM.
4.The Step By Step Guide To Excellent Guest Service.
5.The GM Assessment formulaire.
6.Hospitality protocol and etiquette. The dos and don’ts.
7.Excellence standards for the wait
staff.
8.How good a boss are
you?
9. Things That Bad Managers Do.
10.How To Deal With A Bullying Boss.
11.Employees Fear
Syndrome.
12.Hospitality Leadership.
13.The World’s Best Establishments in Food, Guest Service, and Hospitality.
14.The In-House Talent
Search. How to discover the best employees.
15. The world's best best hotels, resorts and spas.
16. The world's best restaurants.
17. America's best restaurants.
18. Best hotels and resorts in the United States.
19. America's outstanding chefs.
20. Best food markets in the world.
21. The 100 best wine brands in the world.
22. France's best restaurants, hotels and chefs.
23. Best culinary schools in the United States.
| ISBN | 978-0-557-52365-8 |
|---|---|
| Copyright | Maximillien de Lafayette (Standard Copyright License) |
| Edition | First Edition |
| Publisher | Times Square Press. American Hospitality Institute (AHI) |
| Published | June 18, 2010 |
| Language | English |
| Pages | 274 |
HOSPITALITY,
HOTELS, RESTAURANT, FOOD: How To Become A Perfect General Manager (Hospitality
leadership) (Kindle Edition at amazon.com)
Hospitality And Food Best And Worst: How To Succeed In The Food And Hotel Business (Paperback)
A
practical guide, (part text-book, part critical exploration) to the best
and worst in food, beverage service, and hospitality business.
Authoritative, informative and so much fun. In-depth analyses of the
success in hospitality, leadership, the making of the perfect general
manager, and the tyrant bosses. Academic in nature, but full of anecdotes,
the bizarre and the humor of the world of hospitality. Maximillien de
Lafayette is the President of the American Hospitality Institute.
Worldwide known as a leading authority on culinary arts, food service and
beverage and hospitality operational strategy. He wrote 5 books on food
and hotel business, and lectured about food service and hospitality
leadership around the world. The 5 star restaurant and cabaret, LE MARQUIS
DE ROCHAMBEAU , he created in 1991 was selected by DETAILS Magazine in
1994-1995 as one of the world's greatest 300 spots. The Washington Post,
Eve Zibart wrote about Le Marquis : The last refuge for the clever...the
hottest spot in town..."
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